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FAQ
"What are the criteria for choosing a security door?"
"A key factor of choice should be to cooperate with a well-known door brand that produces doors instead of an unknown door supplier. The latter won’t be able to provide you with a written warranty, certification of its products and, of course, direct technical support for any damage."
Should I choose a cheap security door regardless of the brand name or one from a well-established door producer?
"It's easy for everyone to understand that a low-cost product is accompanied by neither a certification and a written guarantee nor an after-sales service. Hence, you might have to replace it due to damage in a short period of time. Always choose a door from a well-known producer with its warranty and certification. "
Are all security doors inviolable after all?
"The term" inviolable "does not exist for any security system. Each door has its own security indicator. There are doors with high safety index and other with minimum or nonexistent safety index. A branded door can provide us with a security level, through accredited certification from European Institutes. "
Can I design my own "unique" door?
"Your desire can be fulfilled at Golden Door. We constantly seek to renew the range of materials and designs we use, having as an ultimate goal the aesthetic development of our products and, of course, your own satisfaction. We provide a highly specialized design department and state-of-the-art machinery, enabling our customers to tailor the product to their requirements. Our sales staff are always at your disposal and can fulfill any of your wishes."
Can I upgrade the design of my door?
"Any change is feasible with the help of Golden Door. Golden Door's experienced and skilled staff is always willing to satisfy our customers. We choose from a wide range of designs, colors and materials and we are ready to realize any aesthetic intervention to your old door. We replace the door linings without damaging the skeleton."
How to maintain my door?
"For the proper functionality of a door and its counterparts, we must complete regular maintenance checks. The ideal time for the maintenance of a door is once every two years. Golden Door technicians check the functionality of the door lock, of its moving parts, of its rubbers and its windshield. You can call the Golden Door Technical Support Department to book an appointment. Detailed maintenance instructions for your door can be found in the warranty & maintenance manual that is supplied with the purchase of the product.
What if I lose my keys?
"Call the Golden Door technical support center immediately to arrange an appointment with one of our technicians to replace your keys or locks."
Can I control my door remotely?
"The electronic lock used by Golden Door has the ability to be monitored through your smartphone, as well as, through the Bus System of a smart home. By using a smartphone we can control any movement of our lock. The capabilities provided by this smart application are several. Indicatively, we can open our door without a key, control users' entry and exit, and select, enable and disable users."